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Ensuring that our clients come to an agreement that satisfies their dispute resolution needs is our number one priority.

Discovering Your Possibilities

We are your cost-effective, alternative dispute resolution choice. We specialize in bringing parties together to settled disputes, save time, money and most of all the unwanted stress of taking a solvable matter to court. Through our mediation services, clients spend exponentially less money on attorney fees and provide a greater amount of personalized attention in resolving their dispute. Our clients reach their own agreements while maintaining control of their situations.

In addition to alternative dispute resolution, we are knowledgeable in assessing carrier and third-party administrators claims best practices. We oversee the adjuster activities providing guidance, direction, support and recommendations, moving claims to Closure while saving your organization money.

Marsha Pratt-Phillips
Closure of Claims

Ms. Phillips is a results-oriented professional with over 20 years’ experience in claims' management, recognized for taking a leadership role in support of top management. Ms. Phillips has a proven and verifiable record for creativity and risk-taking abilities to develop and implement workers’ compensation claims management strategies in the best interest of the company. Possess excellent communication skills proven in motivating adjusters, injured workers, medical providers; bringing claims to closure.

Ms. Phillips has worked for one of the leading engineering, procurement and construction organizations in the U.S., one of the top cash-in transit organizations, a leading third-party claims administration company, attorneys, and a nationally known automotive conglomerate.

If you need a Return to Work Program, by accessing your organization’s current processes, Ms. Phillips will write or make changes to your program; as well as, implement and train your employees.


Negotiation is a bargaining activity between parties that are in conflict requiring a trained Mediator/Facilitator. Ms. Phillips is skilled in bringing individuals to an understanding of their needs and interests, while minimizing the emotions and drivers of the conflict. Ms. Phillips has negotiated neighborhood disputes, served as an employer representative on numerous workers’ compensation cases, employment labor matters in the states and St. Croix, Virgin Islands. Certified to handle Child-Protective Services, and elderly care disputes.

5 Reasons
Cost-effective and time saving.
Help you have the difficult conversations without negative confrontation.
Bring creativity, allowing clients to think outside of the box.
Help you maintain personal control where your voice will be heard, and decisions will be Yours.
Help you Discover Your Possibilities™